Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device.
Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
{"xsrfToken":"909267f22c20c8ca2a23e6c55a6a312ff2945fb0_lout","branding":{"id":"68","key":"ts","name":"Suporte","portalBaseUrl":"/servicedesk/customer/portal/68"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/23800993-d318-4276-a0a5-37c3c1e17374/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4MDQ1M2VmNi1iNjg3LTRhZjktOGI1Yy00NTEwYWVjM2IxMTYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjIzODAwOTkzLWQzMTgtNDI3Ni1hMGE1LTM3YzNjMWUxNzM3NCI6WyJyZWFkIl19LCJleHAiOjE3ODg5Njg0NDgsIm5iZiI6MTc4ODk2Nzg0OH0.3O3coi2lcUqmfjFy9QMfREOkZTE4UWCQ6BPyaXLbsI8&client=80453ef6-b687-4af9-8b5c-4510aec3b116&mode=fit","logoId":"23800993-d318-4276-a0a5-37c3c1e17374","isLogoAvailable":true,"helpCenterTitle":".","sharedPortalName":"Suporte","translations":{"pt-PT":{"sharedPortalName":"Suporte","localeDisplayName":"Portuguese (Portugal)"},"en-US":{"helpCenterTitle":".","sharedPortalName":"Suporte","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#063f27","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4MDQ1M2VmNi1iNjg3LTRhZjktOGI1Yy00NTEwYWVjM2IxMTYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3ODg5Njg0NDgsIm5iZiI6MTc4ODk2Nzg0OH0.WE71_Ux4i0-atPcnohN0hOmo6n4aZ6j-otpZT9Cq6F8&client=80453ef6-b687-4af9-8b5c-4510aec3b116&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#063f27","topBarTextColor":"#ffffff","hasTopBarBeenSplit":true},"portal":{"id":"68","key":"ts","projectId":10070,"serviceDeskId":68,"name":"Suporte","description":"","portalBaseUrl":"/servicedesk/customer/portal/68","onlyPortal":false,"reqTypes":[{"id":"113","name":"Financial Support","descriptionHtml":"<p>Questoes de faturacao, pagamentos ou financeiras.</p>","callToAction":"Financial Support","introHtml":"<p>Questoes de faturacao, pagamentos ou financeiras.</p>","icon":10541,"iconUrl":"https://zapify-it.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[68],"key":""},{"id":"74","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Get assistance for general IT problems and questions.</p>","icon":10520,"iconUrl":"https://zapify-it.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[68],"key":""},{"id":"111","name":"Marketing","descriptionHtml":"<p>Pedido interno de marketing (ex: novo botao/pagina/campanha).</p>","callToAction":"Marketing","introHtml":"<p>Pedido interno de marketing (ex: novo botao/pagina/campanha).</p>","icon":10541,"iconUrl":"https://zapify-it.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[],"key":""},{"id":"76","name":"Questions","descriptionHtml":"","callToAction":"Questions","introHtml":"<p>Request type used by live chat for fallback, only when other request types don't work.</p>","icon":10511,"iconUrl":"https://zapify-it.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[],"key":""},{"id":"109","name":"Report a bug","descriptionHtml":"<p>Tell us about the problems you are experiencing.</p>","callToAction":"Report a bug","introHtml":"<p>Tell us about the problems you are experiencing.</p>","icon":10541,"iconUrl":"https://zapify-it.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[],"key":""},{"id":"114","name":"Report a system problem","descriptionHtml":"<p>Let us know if something isnt working properly and well aim to get it back up and running quickly.</p>","callToAction":"Report a system problem","introHtml":"<p>Let us know if something isnt working properly and well aim to get it back up and running quickly.</p>","icon":10541,"iconUrl":"https://zapify-it.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[],"key":""},{"id":"110","name":"Suggest a new feature","descriptionHtml":"<p>Let us know your idea for a new feature.</p>","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10541,"iconUrl":"https://zapify-it.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[],"key":""}],"reqGroups":[{"id":68,"name":"General"}],"orderMapping":{"68":[74,113]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":68,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"TS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4MDQ1M2VmNi1iNjg3LTRhZjktOGI1Yy00NTEwYWVjM2IxMTYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC11c2VyLWNvbGxlY3Rpb24tLTc0NDY0MzQ1NiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6dXBsb2FkOioiOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdLCJ1cm46ZmlsZXN0b3JlOmNodW5rOioiOlsicmVhZCIsImNyZWF0ZSJdfSwiZXhwIjoxNzg4OTY5MDQ4LCJuYmYiOjE3ODg5Njc4NDgsImFub25JZCI6ImFub24tdXNlciIsImh0dHBzOi8vaWQuYXRsYXNzaWFuLmNvbS9hcHBBY2NyZWRpdGVkIjpmYWxzZX0.MxHRgrExf8XXMUo3AyIei-DE46eSSO2YbrQGDxSELyA","targetCollection":"upload-user-collection--744643456","endpointUrl":"https://api.media.atlassian.com","clientId":"80453ef6-b687-4af9-8b5c-4510aec3b116","tokenDurationInMins":20}},"reqCreate":{"id":113,"projectId":10070,"issueType":{"id":"10083","name":"Financial Support"},"form":{"name":"Financial Support","descriptionHtml":"<p>Questoes de faturacao, pagamentos ou financeiras.</p>","callToAction":"Financial Support","intro":"<p>Questoes de faturacao, pagamentos ou financeiras.</p>","instructions":"<p>Questoes de faturacao, pagamentos ou financeiras.</p>","icon":10541,"iconUrl":"https://zapify-it.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Resumo","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/68/create/113","requestValidateBaseUrl":"/servicedesk/customer/portal/68/validate/113","calendarParams":{"firstDay":0,"date":"2026-09-09T16:30:48+0100","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4MDQ1M2VmNi1iNjg3LTRhZjktOGI1Yy00NTEwYWVjM2IxMTYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC11c2VyLWNvbGxlY3Rpb24tLTc0NDY0MzQ1NiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6dXBsb2FkOioiOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdLCJ1cm46ZmlsZXN0b3JlOmNodW5rOioiOlsicmVhZCIsImNyZWF0ZSJdfSwiZXhwIjoxNzg4OTY5MDQ4LCJuYmYiOjE3ODg5Njc4NDgsImFub25JZCI6ImFub24tdXNlciIsImh0dHBzOi8vaWQuYXRsYXNzaWFuLmNvbS9hcHBBY2NyZWRpdGVkIjpmYWxzZX0.MxHRgrExf8XXMUo3AyIei-DE46eSSO2YbrQGDxSELyA","targetCollection":"upload-user-collection--744643456","endpointUrl":"https://api.media.atlassian.com","clientId":"80453ef6-b687-4af9-8b5c-4510aec3b116","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}